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User Level Agreement

User Level Agreement Template for Ireland

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Key Requirements PROMPT example:

User Level Agreement

"I need a User Level Agreement for my new educational technology platform launching in March 2025, which will be used by both teachers and students in Ireland, with specific focus on data protection for minors and content sharing capabilities."

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Document background
The User Level Agreement serves as the primary legal framework governing the relationship between digital service providers and their users in Ireland. This document is essential for any organization providing digital services, software, or online platforms to users in Ireland or the broader EU market. It incorporates mandatory provisions from Irish consumer protection laws, the General Data Protection Regulation (GDPR), and the Electronic Commerce Act 2000, while addressing specific requirements for digital service delivery. The agreement typically covers service usage terms, data protection, user rights and obligations, liability limitations, and termination conditions, ensuring compliance with both Irish and EU regulatory requirements while protecting the interests of all parties involved.
Suggested Sections

1. Parties: Identification of the service provider and definition of the user/customer

2. Background: Brief context of the agreement and service offering

3. Definitions: Clear definitions of key terms used throughout the agreement

4. Service Description: Detailed description of the services provided

5. User Rights and Obligations: User's permitted activities, restrictions, and responsibilities

6. Provider Rights and Obligations: Provider's commitments, service levels, and responsibilities

7. Data Protection and Privacy: GDPR-compliant terms for data collection, processing, and storage

8. Intellectual Property: IP rights, licensing terms, and restrictions

9. Term and Termination: Duration, renewal, and termination conditions

10. Liability and Indemnification: Limitation of liability and indemnification provisions

11. Governing Law: Specification of Irish law as governing law and jurisdiction

Optional Sections

1. Payment Terms: Include if the service involves any fees or payments

2. Service Level Agreement: Include for services with specific performance guarantees

3. Security Requirements: Include for services handling sensitive data or requiring specific security measures

4. Third-Party Services: Include if the service integrates with or depends on third-party services

5. User Content: Include if users can upload, create, or share content

6. Age Restrictions: Include if service has age limitations or specific provisions for minors

7. Geographic Restrictions: Include if service availability varies by location

8. Dispute Resolution: Include if specific dispute resolution procedures are offered

Suggested Schedules

1. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures

2. Acceptable Use Policy: Detailed rules and restrictions for service usage

3. Privacy Policy: Detailed privacy practices and data handling procedures

4. Service Level Metrics: Specific service performance metrics and targets

5. Fee Schedule: Detailed pricing and payment terms if applicable

6. Technical Requirements: Technical specifications and requirements for service use

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions


































Clauses


































Relevant Industries

Technology

E-commerce

Software Development

Digital Services

Cloud Computing

Financial Services

Healthcare Technology

Educational Technology

Professional Services

Media and Entertainment

Telecommunications

Relevant Teams

Legal

Compliance

Product Development

Information Technology

Customer Success

Risk Management

Information Security

Data Protection

Operations

Technical Support

User Experience

Relevant Roles

Legal Counsel

Privacy Officer

Compliance Manager

Product Manager

Software Developer

IT Director

Chief Technology Officer

Chief Legal Officer

Risk Manager

Customer Success Manager

Operations Director

Digital Services Manager

Information Security Officer

Data Protection Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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