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Supplier Data Processing Agreement
"I need a Supplier Data Processing Agreement under Indian law for a cloud service provider who will process customer data for our e-commerce platform, with specific provisions for cross-border data transfers to Singapore and strict security requirements."
1. Parties: Identification of the data controller (client) and data processor (supplier), including registered addresses and company details
2. Background: Context of the agreement, relationship between parties, and purpose of data processing activities
3. Definitions: Definitions of key terms used in the agreement, aligned with DPDP Act 2023 terminology
4. Scope and Purpose of Processing: Detailed description of the data processing activities, types of data, and purposes of processing
5. Obligations of the Supplier: Core responsibilities of the supplier as data processor, including security measures, confidentiality, and compliance requirements
6. Instructions and Authority: Framework for how the client will provide instructions and supplier's obligation to follow them
7. Security Measures: Mandatory security controls and measures to protect personal data
8. Sub-processing: Rules and restrictions regarding the appointment of sub-processors
9. Data Subject Rights: Procedures for handling data subject requests and supporting the client in fulfilling these obligations
10. Data Breach Notification: Procedures and timeframes for reporting and handling data breaches
11. Audit Rights: Client's rights to audit supplier's compliance and data processing activities
12. Term and Termination: Duration of the agreement and termination provisions
13. Return or Deletion of Data: Obligations regarding data handling upon agreement termination
14. Liability and Indemnities: Allocation of risks and responsibilities between parties
15. Governing Law and Jurisdiction: Specification of Indian law as governing law and jurisdiction for disputes
1. Cross-border Data Transfers: Required when personal data will be transferred outside India, specifying compliance with DPDP Act 2023 requirements
2. Special Categories of Data: Required when processing sensitive personal data, specifying additional safeguards
3. Industry-Specific Compliance: Required for regulated industries like healthcare or financial services
4. Data Protection Impact Assessment: Required for high-risk processing activities
5. Business Continuity and Disaster Recovery: Required for critical processing activities or large-scale processing
6. Insurance Requirements: Required when specific insurance coverage for data processing activities is needed
7. Exit Management: Required for complex processing arrangements requiring detailed transition provisions
1. Description of Processing Activities: Detailed description of data processing activities, categories of data subjects, and types of personal data
2. Technical and Organizational Security Measures: Specific security controls and measures implemented by the supplier
3. Approved Sub-processors: List of authorized sub-processors and their processing activities
4. Data Transfer Mechanisms: Details of mechanisms used for international data transfers, if applicable
5. Service Levels: Performance metrics and service levels for data processing activities
6. Contact Details and Escalation Matrix: Key contacts for both parties and escalation procedures
7. Fees and Payment Terms: Commercial terms related to data processing services
Authors
Information Technology
Healthcare
Financial Services
E-commerce
Telecommunications
Manufacturing
Professional Services
Education
Retail
Insurance
Banking
Business Process Outsourcing
Cloud Services
Digital Marketing
Human Resources Services
Legal
Procurement
Information Security
Compliance
Risk Management
Vendor Management
IT
Privacy
Operations
Information Technology
Data Protection
Chief Privacy Officer
Data Protection Officer
Legal Counsel
Procurement Manager
Vendor Management Director
IT Security Manager
Compliance Officer
Risk Manager
Chief Information Security Officer
Contract Manager
Privacy Manager
Chief Legal Officer
Information Security Director
Operations Manager
Chief Technology Officer
Chief Information Officer
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