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The Term Service Contract is essential for businesses operating in India that require structured, long-term service arrangements. This document type is commonly used when parties need to establish a clear framework for ongoing service delivery with defined performance metrics and compliance requirements. It's particularly relevant in today's business environment where companies increasingly rely on specialized service providers for various operational needs. The contract, governed by Indian law, typically includes comprehensive details about service scope, delivery standards, payment terms, and performance metrics, while ensuring compliance with local regulations including the Indian Contract Act, GST requirements, and relevant sector-specific legislation. It's designed to protect both service providers and recipients by clearly defining rights, obligations, and remedies, while providing flexibility for service evolution over the specified term.

1. Parties: Identification and details of the service provider and service recipient, including registered addresses and company registration numbers

2. Background: Context of the agreement, relationship between parties, and general purpose of the service arrangement

3. Definitions: Detailed definitions of terms used throughout the agreement to ensure clarity and prevent ambiguity

4. Scope of Services: Detailed description of services to be provided, including specific deliverables and exclusions

5. Term and Duration: Contract duration, commencement date, and renewal provisions

6. Service Provider Obligations: Specific responsibilities, commitments, and standards of service to be maintained by the service provider

7. Client Obligations: Responsibilities and commitments of the client, including provision of necessary information and access

8. Fees and Payment Terms: Service charges, payment schedule, invoicing process, and late payment consequences

9. Service Levels: Performance standards, metrics, and measurement methodology

10. Confidentiality: Protection of confidential information, trade secrets, and data security obligations

11. Intellectual Property Rights: Ownership and usage rights of pre-existing and newly created intellectual property

12. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

13. Termination: Grounds for termination, notice periods, and consequences of termination

14. Force Majeure: Provisions for unforeseen circumstances affecting contract performance

15. Governing Law and Jurisdiction: Specification of Indian law as governing law and jurisdiction for disputes

16. Notices: Process and addresses for formal communications between parties

17. General Provisions: Standard boilerplate clauses including assignment, waiver, and severability