Document background
The Maintenance Service Agreement is essential for organizations requiring regular maintenance services for their facilities, equipment, or infrastructure. This contract type is commonly used in the Netherlands where it must comply with Dutch civil law requirements, particularly the Burgerlijk Wetboek (Dutch Civil Code). The agreement details the scope of maintenance services, performance standards, pricing, and liability arrangements. It's designed to protect both service providers and clients by clearly defining responsibilities, service levels, and remedies. The document is particularly important in sectors requiring consistent maintenance operations, such as manufacturing, real estate, and facilities management. It includes provisions for both planned maintenance and emergency services, ensuring compliance with Dutch safety regulations and industry standards.
