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1. Fleet Management Terms: Additional terms for customers with multiple vehicles, including fleet discounts and reporting requirements

2. Emergency Services: Terms for 24/7 emergency repair services, response times, and additional costs

3. Specialized Equipment: Terms relating to maintenance of specialized vehicle equipment or modifications

4. Environmental Compliance: Specific terms regarding environmental regulations and sustainable practices

5. Subcontracting: Terms governing the use of subcontractors for specialized repairs or overflow work

6. Performance Metrics: Service level agreements and performance measurement criteria

7. Training and Documentation: Requirements for staff training and maintenance of service records

8. Force Majeure: Provisions for handling circumstances beyond parties' control

1. Schedule A - Vehicle Details: List of vehicles covered under the agreement, including make, model, registration numbers, and specific requirements

2. Schedule B - Service Schedule: Detailed maintenance schedules and intervals for different vehicle types

3. Schedule C - Price List: Comprehensive list of standard service rates, parts pricing, and labor charges

4. Schedule D - Service Level Requirements: Detailed performance standards, response times, and quality metrics

5. Appendix 1 - Approved Parts List: List of approved replacement parts and suppliers

6. Appendix 2 - Warranty Terms: Detailed warranty conditions for different types of repairs and parts

7. Appendix 3 - Health and Safety Procedures: Safety protocols and procedures for vehicle handling and repair work

8. Appendix 4 - Quality Control Procedures: Detailed quality control processes and inspection requirements