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Supply Of Services Agreement
"I need a Supply of Services Agreement for my IT consultancy company based in Amsterdam to provide software development services to a German client, including data protection provisions and service level requirements, starting from March 2025."
1. Parties: Identification of the contracting parties including full legal names, registration details, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the services to be provided and service levels
5. Duration and Term: Contract period, commencement date, and renewal terms
6. Fees and Payment: Payment terms, invoicing procedures, and payment schedule
7. Obligations of Service Provider: Key responsibilities and commitments of the service provider
8. Obligations of Client: Client's responsibilities including cooperation and provision of necessary information
9. Performance Standards: Quality standards, KPIs, and performance measurements
10. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
11. Confidentiality: Protection of confidential information and trade secrets
12. Termination: Grounds for termination, notice periods, and consequences of termination
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Confirmation of Dutch law application and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including notices, entire agreement, and amendments
1. Data Protection: Required if personal data will be processed as part of the services, including GDPR compliance measures
2. Intellectual Property Rights: Needed if services involve creation of intellectual property or use of existing IP
3. Personnel and Subcontracting: Include if specific personnel requirements exist or if subcontracting needs to be addressed
4. Non-Competition: Add if there are concerns about competitive activities during or after the contract
5. Service Credits: Include if financial penalties apply for failure to meet service levels
6. Change Control: Required for long-term contracts where scope changes are likely
7. Transition and Exit: Important for critical services requiring handover procedures
8. Compliance with Laws: Add if specific regulatory compliance requirements apply to the services
9. Insurance: Include if specific insurance requirements need to be detailed
10. Business Continuity: Required for critical services requiring disaster recovery planning
1. Service Description: Detailed technical specifications and scope of services
2. Service Levels: Specific performance metrics, measurement methods, and reporting requirements
3. Charges and Payment Terms: Detailed fee structure, rates, and payment calculations
4. Key Personnel: List of key staff members and their roles if applicable
5. Client Dependencies: Detailed list of client-provided items, facilities, or information
6. Data Processing Agreement: Required under GDPR if personal data is processed
7. Security Requirements: IT security and data protection requirements
8. Change Control Procedure: Detailed process for managing changes to services or contract terms
Authors
Information Technology
Professional Services
Management Consulting
Facilities Management
Business Process Outsourcing
Engineering Services
Technical Services
Healthcare Services
Financial Services
Education and Training
Marketing and Advertising
Telecommunications
Property Management
Environmental Services
Legal
Procurement
Commercial
Operations
Business Development
Contract Management
Risk and Compliance
Sales
Service Delivery
Account Management
Legal Counsel
Contract Manager
Procurement Manager
Commercial Director
Business Development Manager
Operations Manager
Project Manager
Account Manager
Service Delivery Manager
Chief Operating Officer
Risk Manager
Compliance Officer
General Counsel
Sales Director
Managing Director
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