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Phishing Policy
"Need a comprehensive Phishing Policy for a multi-state healthcare provider with 5,000 employees, ensuring HIPAA compliance and including specific protocols for handling patient data security by March 2025."
1. Purpose and Scope: Defines the objectives and applicability of the policy
2. Definitions: Key terms used throughout the policy including types of phishing attacks, security measures, and technical terminology
3. Roles and Responsibilities: Defines who is responsible for various aspects of phishing prevention and response, including IT department, management, and employees
4. Phishing Prevention Measures: Details of technical and procedural controls to prevent phishing attacks
5. Incident Response Procedures: Steps to take when phishing attempts are detected, including containment and eradication procedures
6. Reporting Requirements: How and when to report phishing attempts, including internal and external reporting obligations
7. Training Requirements: Mandatory security awareness training requirements and frequency
8. Compliance and Enforcement: Consequences of policy violations and enforcement measures
1. Industry-Specific Requirements: Additional requirements for specific regulated industries such as healthcare (HIPAA) or financial services (GLBA)
2. International Considerations: Additional requirements for international operations, including GDPR compliance and other international regulations
3. Third-Party Risk Management: Requirements for managing phishing risks related to third-party vendors and contractors
4. Remote Work Considerations: Specific provisions for managing phishing risks in remote work environments
1. Appendix A - Phishing Response Flowchart: Visual representation of incident response procedures for phishing attempts
2. Appendix B - Incident Report Template: Standard form for reporting phishing attempts and tracking incident response
3. Appendix C - Examples of Phishing Attempts: Common phishing scenarios, red flags, and indicators to watch for
4. Appendix D - Contact List: Key contacts for incident response, reporting, and escalation procedures
5. Appendix E - Regulatory Requirements Reference: Summary of applicable laws, regulations, and compliance requirements
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