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Service Fee Agreement
"I need a Service Fee Agreement for my UAE-based IT consulting company to provide software development services to a government entity, with monthly billing and specific service level requirements, starting from March 2025."
1. Parties: Identification of the service provider and recipient, including full legal names, registration details, and addresses as per UAE requirements
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided, including specific deliverables and performance standards
5. Service Fees and Payment Terms: Fee structure, payment schedule, invoicing requirements, and VAT provisions in compliance with UAE tax laws
6. Term and Duration: Initial term, commencement date, and renewal provisions
7. Obligations of Service Provider: Specific responsibilities, quality standards, and compliance requirements
8. Obligations of Client: Client's responsibilities, including provision of information and access
9. Confidentiality: Protection of confidential information and trade secrets
10. Intellectual Property Rights: Ownership and usage rights of any IP created or used during service provision
11. Termination: Grounds for termination, notice periods, and consequences of termination
12. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
13. Force Majeure: Events constituting force majeure and their consequences
14. Governing Law and Jurisdiction: Specification of UAE law as governing law and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement
1. Performance Metrics and KPIs: Include when specific performance measurements are required for service delivery
2. Change Control: Add when services may require modifications during the term
3. Data Protection: Include when personal data processing is involved
4. Non-Competition: Add when protecting against competitive activities is necessary
5. Subcontracting: Include when service provider may need to engage subcontractors
6. Insurance: Add when specific insurance coverage requirements exist
7. Service Credits: Include when financial penalties for service failures are required
8. Exit Management: Add for complex services requiring detailed transition arrangements
9. Compliance with Specific Regulations: Include when services are in regulated industries
10. Bank Guarantee: Add when financial security is required for service performance
1. Schedule 1 - Service Description: Detailed specification of services, methodologies, and deliverables
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones
3. Schedule 3 - Service Levels: Specific performance metrics, response times, and quality standards
4. Schedule 4 - Key Personnel: List of key team members and their roles
5. Schedule 5 - Required Insurance: Details of insurance types and coverage amounts
6. Appendix A - Report Templates: Standard formats for required service reports and documentation
7. Appendix B - Change Request Form: Template for requesting and documenting service changes
8. Appendix C - Contact Details: List of key contacts and escalation procedures
Authors
Professional Services
Information Technology
Consulting
Financial Services
Healthcare
Education
Real Estate
Construction
Manufacturing
Telecommunications
Oil and Gas
Hospitality
Retail
Transportation and Logistics
Media and Entertainment
Legal
Finance
Procurement
Operations
Commercial
Business Development
Compliance
Account Management
Service Delivery
Project Management
Risk Management
Contract Administration
Legal Counsel
Contract Manager
Commercial Director
Chief Financial Officer
Operations Manager
Procurement Manager
Business Development Manager
Project Manager
Finance Director
General Manager
Managing Director
Compliance Officer
Account Manager
Service Delivery Manager
Chief Operating Officer
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