Document background
The Client Engagement Letter is a fundamental document used in professional services relationships across Canada, serving as both a formal agreement and a detailed outline of service parameters. It is typically used at the commencement of a new professional engagement or when significantly modifying an existing service relationship. The document must comply with Canadian federal and provincial regulations, including professional standards, privacy laws, and consumer protection requirements. A Client Engagement Letter includes essential elements such as scope of services, fee structures, timelines, deliverables, professional standards compliance, confidentiality commitments, and liability provisions. It's designed to protect both the service provider and client by clearly documenting expectations, responsibilities, and terms of the professional relationship while meeting all regulatory requirements specific to Canadian jurisdictions.
