Document background
The Client Engagement Letter is a crucial business document used in New Zealand to formalize professional service relationships. It should be used at the commencement of any new client engagement or when significantly modifying existing service arrangements. The document typically includes detailed information about service scope, fees, team members, deliverables, and terms and conditions, while ensuring compliance with New Zealand legal requirements including professional standards, consumer protection, and privacy laws. This type of agreement is essential for professional service providers to clearly communicate their offering and establish mutual understanding with clients while managing risk and meeting regulatory obligations.
