Document background
The Standard Master Services Agreement is designed for businesses operating in Canada who require a robust framework for managing ongoing service relationships. This agreement serves as an umbrella contract that establishes the fundamental legal and commercial terms governing the relationship between service providers and their clients. It is particularly useful when parties anticipate multiple service engagements over time, as it eliminates the need to negotiate basic terms for each new service. The agreement incorporates Canadian federal and provincial legal requirements, including privacy laws, electronic commerce regulations, and consumer protection provisions where applicable. It provides mechanisms for service specification, pricing, performance standards, and risk allocation, while maintaining flexibility through the use of statements of work for specific service engagements.
