Create a bespoke document in minutes, Â or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Cloud Managed Services Agreement
1. Parties: Identification of the contracting parties including full legal names, company registration numbers, and addresses
2. Background: Context of the agreement and high-level description of the services being provided
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Services: Overview of the cloud managed services to be provided, including scope and general obligations
5. Service Levels: Key performance indicators, service level agreements, and related remedies
6. Customer Obligations: Responsibilities and obligations of the customer, including providing necessary access and information
7. Charges and Payment: Pricing, payment terms, invoicing procedures, and related financial provisions
8. Data Protection and Security: GDPR compliance, data processing terms, security requirements, and related obligations
9. Intellectual Property Rights: Ownership and licensing of IP, including customer data and service provider's technology
10. Confidentiality: Protection and handling of confidential information
11. Term and Termination: Duration of agreement, renewal terms, termination rights and procedures
12. Liability and Indemnities: Limitations of liability, indemnification obligations, and insurance requirements
13. Force Majeure: Provisions for handling events beyond reasonable control
14. General Provisions: Standard legal provisions including notices, assignment, entire agreement, and governing law
1. Change Management: Procedures for requesting and implementing changes to services - include if services are likely to require frequent modifications
2. Transition Services: Provisions for initial migration to the cloud service - include if significant onboarding process is required
3. Business Continuity: Specific business continuity and disaster recovery requirements - include for critical services
4. Compliance and Audit Rights: Additional compliance requirements and audit provisions - include for regulated industries
5. Third-Party Services: Terms governing integration with or use of third-party services - include if solution involves third-party components
6. Personnel Requirements: Specific requirements for service provider's personnel - include if there are special security or qualification needs
7. Exit Management: Detailed provisions for service termination and transition - include for complex or critical services
1. Service Description: Detailed technical specifications of the cloud managed services
2. Service Levels and Service Credits: Detailed SLA metrics, measurement methods, and service credit calculations
3. Pricing and Payment Schedule: Detailed pricing, payment terms, and rate cards
4. Security Requirements: Detailed security policies, procedures, and requirements
5. Data Processing Agreement: GDPR-compliant data processing terms and details
6. Business Continuity Plan: Detailed business continuity and disaster recovery procedures
7. Technical Requirements: Customer infrastructure requirements and technical specifications
8. Service Management Procedures: Operational procedures, escalation paths, and contact details
Authors
Find the exact document you need
Download our whitepaper on the future of AI in Legal
³Ò±ð²Ô¾±±ð’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.