Consumer Rights Act 2015: Primary legislation governing consumer rights, covering service quality standards, fairness in contract terms, consumer protections and remedies, and transparency requirements
Supply of Goods and Services Act 1982: Establishes core requirements for services to be carried out with reasonable care and skill, within reasonable time, and for reasonable cost
Consumer Contracts Regulations 2013: Covers information requirements, cancellation rights, cooling-off periods, and requirements for distance selling
Unfair Contract Terms Act 1977: Governs limitations on exclusion clauses and reasonableness requirements for contract terms
Housing Grants, Construction and Regeneration Act 1996: Specifies payment terms and dispute resolution procedures for construction and maintenance work
Health and Safety at Work Act 1974: Establishes safety requirements for workers and necessary risk assessments
GDPR and Data Protection Act 2018: Regulates personal data handling and privacy requirements in service contracts
Occupiers' Liability Acts 1957 and 1984: Defines duty of care considerations and liability issues for work carried out on premises
Consumer Protection from Unfair Trading Regulations 2008: Prohibits misleading actions or omissions and aggressive commercial practices in service provision
Provision of Services Regulations 2009: Sets out information requirements for service providers and quality standards
