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New Client Intake Form Template for England and Wales

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Key Requirements PROMPT example:

New Client Intake Form

"I need a New Client Intake Form for my physiotherapy practice that includes detailed medical history sections and GDPR compliance, to be implemented by March 2025 when we launch our new clinic in Manchester."

Document background
The New Client Intake Form is a fundamental document used across various industries in England and Wales to initiate client relationships. It serves as the primary tool for gathering crucial information about new clients, ensuring compliance with UK regulatory requirements, and establishing clear service expectations. The form typically includes sections for personal information, service requirements, data protection notices, and relevant declarations. It helps organizations maintain proper records while meeting their legal obligations under UK GDPR, Money Laundering Regulations, and other applicable laws.
Suggested Sections

1. Personal Information: Basic contact details, address, and identification information of the client

2. Service Requirements: Details of client's specific needs, service expectations, and scope of engagement

3. Data Protection Notice: Mandatory information about how personal data will be collected, used, stored and protected in compliance with UK GDPR

4. Declaration: Client confirmation of accuracy of provided information and consent for data processing

Optional Sections

1. Financial Information: Section for collecting financial details, bank information, and credit history where relevant for financial services

2. Health Information: Section for collecting relevant medical history or health-related information for health services or insurance

3. Marketing Preferences: Optional section for collecting marketing consent and communication preferences

Suggested Schedules

1. Terms and Conditions: Standard terms of service or engagement including rights and obligations of both parties

2. Privacy Policy: Detailed information about data handling practices and client privacy rights

3. Service Schedule: Detailed breakdown of services to be provided, including scope and any limitations

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions















Clauses




















Industries

UK GDPR and Data Protection Act 2018: Primary legislation governing the collection, processing, storage and protection of personal data in the UK. Essential for ensuring compliant data collection in client intake forms.

Consumer Protection Legislation: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 - Crucial when dealing with individual consumers, governing fair treatment and transparency in client relationships.

Equality Act 2010: Ensures non-discrimination and equal treatment of all clients regardless of protected characteristics. Requires consideration of accessibility needs in form design.

Electronic Communications Legislation: Electronic Communications Act 2000 and Privacy and Electronic Communications Regulations (PECR) - Relevant for electronic form submission and marketing consent collection.

Money Laundering Regulations 2017: Governs Know Your Customer (KYC) requirements and due diligence procedures for regulated businesses. Important for client verification processes.

Industry-Specific Regulations: Sector-specific laws such as Financial Services and Markets Act 2000, which may impose additional requirements on client intake procedures depending on the business sector.

Contract Law Fundamentals: Common law principles of contract formation and Misrepresentation Act 1967 - Essential for ensuring the legal validity of the client engagement process.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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