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1. Exclusivity: Terms regarding exclusive/non-exclusive agency relationship, used when territorial or customer exclusivity is granted

2. Performance Metrics: Specific KPIs and performance standards, included when measurable targets are required

3. Dangerous Goods Handling: Special provisions for handling dangerous goods, included if such goods are part of regular shipments

4. Sub-agents: Terms governing the appointment and management of sub-agents, used when sub-agents are permitted

5. IT Systems and Integration: Requirements for IT system compatibility and integration, included for digitally integrated operations

6. Training Requirements: Specific training obligations for agent's staff, included for specialized cargo handling

7. Force Majeure: Extended force majeure provisions, particularly relevant for international shipping

8. Customs Compliance: Detailed customs handling procedures, included for international shipments

1. Schedule 1 - Service Level Agreement: Detailed operational metrics, response times, and service standards

2. Schedule 2 - Fee Schedule: Comprehensive list of fees, charges, and commission structures

3. Schedule 3 - Territory: Definition of geographical territory covered by the agreement

4. Schedule 4 - Authorized Services: Detailed list of authorized freight forwarding services

5. Schedule 5 - Operating Procedures: Standard operating procedures and workflows

6. Schedule 6 - Insurance Requirements: Detailed insurance requirements and minimum coverage levels

7. Appendix A - Contact Information: Key contacts and escalation matrix for both parties

8. Appendix B - Documentation Requirements: Templates and requirements for shipping documentation

9. Appendix C - Compliance Checklist: Regulatory compliance requirements and checklist