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1. Insurance: Required when specific insurance coverage needs to be maintained by either party

2. Change Control: Include when services may need modification during the term

3. Staff and Subcontractors: Necessary when service delivery involves key personnel or subcontractors

4. Transition and Exit: Important for complex services requiring handover arrangements

5. Compliance with Laws: Required for heavily regulated industries or specific compliance requirements

6. Disaster Recovery: Necessary for critical services requiring business continuity planning

7. Security Requirements: Include when services involve sensitive information or systems access

8. Environmental Compliance: Required when services have environmental impacts or considerations

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Fees and Payment Schedule: Detailed pricing, payment terms, and any rate cards

4. Schedule 4 - Contact Details and Escalation Procedure: Key personnel and communication protocols

5. Schedule 5 - Data Processing Agreement: Detailed GDPR compliance requirements if personal data is processed

6. Schedule 6 - Change Control Procedure: Detailed process for implementing and documenting changes

7. Appendix A - Service Reports: Templates for service performance reporting

8. Appendix B - Required Insurance Coverage: Specific insurance requirements and minimum coverage levels