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Commercial Service Agreement Template for Ireland

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Key Requirements PROMPT example:

Commercial Service Agreement

"I need a Commercial Service Agreement for my IT consultancy company based in Dublin to provide cloud migration services to enterprise clients, with specific focus on GDPR compliance and service level agreements for 99.9% uptime."

Document background
The Commercial Service Agreement serves as the primary contractual framework for business-to-business service arrangements in Ireland. This document is essential when establishing professional service relationships, whether for ongoing services or project-based work. It provides comprehensive coverage of service delivery terms, performance standards, and commercial conditions while ensuring compliance with Irish law and EU regulations. The agreement is particularly valuable for businesses engaging external service providers, consultants, or specialized professionals, as it clearly defines expectations, responsibilities, and risk allocation between parties. It includes provisions for service levels, payment terms, intellectual property rights, data protection, and other critical aspects of the service relationship, making it suitable for various commercial contexts from IT services to professional consulting.
Suggested Sections

1. Parties: Identification of the contracting parties with full legal names and registered addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation

4. Services: Detailed description of services to be provided, including scope and deliverables

5. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination

6. Fees and Payment: Payment terms, fee structure, invoicing procedures, and payment schedules

7. Service Provider's Obligations: Key responsibilities and commitments of the service provider

8. Client's Obligations: Key responsibilities and commitments of the client

9. Service Levels: Performance standards, metrics, and quality requirements

10. Intellectual Property Rights: Ownership and usage rights of pre-existing and created IP

11. Confidentiality: Protection and handling of confidential information

12. Data Protection: GDPR compliance and data handling requirements

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Force Majeure: Provisions for unforeseen circumstances affecting performance

15. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law

Optional Sections

1. Change Control: Procedures for managing changes to services or agreement terms - include for complex or long-term service arrangements

2. Insurance: Specific insurance requirements - include when services involve significant risks or regulatory requirements

3. Compliance with Laws: Specific regulatory compliance obligations - include for regulated industries or services

4. Anti-Bribery and Corruption: Anti-corruption provisions - include for international services or high-value contracts

5. Business Continuity: Disaster recovery and business continuity requirements - include for critical services

6. Security Requirements: Specific security protocols and requirements - include for services involving sensitive data or systems

7. Personnel: Requirements for service provider's personnel - include when specific qualifications or vetting is required

8. Audit Rights: Client's rights to audit service provider - include for regulated services or critical business functions

9. Exit Management: Procedures for contract termination and transition - include for complex or business-critical services

10. Environmental Compliance: Environmental standards and requirements - include for services with environmental impact

Suggested Schedules

1. Schedule 1 - Service Description: Detailed specifications of services, methodologies, and deliverables

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Fees and Payment Schedule: Detailed fee structure, rates, and payment milestones

4. Schedule 4 - Key Personnel: List of key personnel and their roles/responsibilities

5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms and requirements

6. Schedule 6 - Change Control Procedure: Detailed process for requesting and implementing changes

7. Schedule 7 - Security Requirements: Detailed security protocols, standards, and compliance requirements

8. Schedule 8 - Business Continuity Plan: Detailed disaster recovery and business continuity procedures

9. Appendix A - Form of Change Order: Template for documenting and approving changes

10. Appendix B - Service Report Template: Standard format for service performance reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions







































































Clauses























































Relevant Industries

Information Technology

Professional Services

Management Consulting

Financial Services

Healthcare Services

Facilities Management

Marketing and Advertising

Engineering Services

Business Process Outsourcing

Educational Services

Telecommunications

Real Estate Services

Environmental Services

Legal Services

Human Resources Services

Relevant Teams

Legal

Procurement

Operations

Finance

Compliance

Risk Management

Business Development

Project Management

Account Management

Service Delivery

Commercial

Information Technology

Vendor Management

Contract Administration

Quality Assurance

Relevant Roles

Legal Counsel

Commercial Director

Procurement Manager

Operations Director

Contract Manager

Business Development Manager

Chief Financial Officer

Risk Manager

Compliance Officer

Project Manager

Account Manager

Service Delivery Manager

Chief Operating Officer

Chief Technology Officer

Vendor Relations Manager

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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