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1. Intellectual Property Rights: Required when maintenance services involve software, technology, or proprietary systems

2. Data Protection: Necessary when services involve handling personal or sensitive data

3. Environmental Compliance: Important for maintenance services involving hazardous materials or environmental impacts

4. Transition Services: Required when complex handover procedures are needed at contract end

5. Subcontracting: Include when service provider may need to engage subcontractors

6. Change Control: Necessary for contracts where scope or specifications may need frequent updates

7. Business Continuity: Important for critical maintenance services requiring disaster recovery plans

8. Health and Safety: Required when services involve on-site work or hazardous activities

1. Schedule 1 - Service Specifications: Detailed technical specifications of maintenance and service requirements

2. Schedule 2 - Service Levels and KPIs: Specific metrics, targets, and measurement methods for service performance

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule 4 - Equipment and Assets: List of equipment or assets covered under the maintenance contract

5. Schedule 5 - Site Access and Security Procedures: Protocols for accessing client premises and security requirements

6. Schedule 6 - Contact Details and Escalation Matrix: Key personnel contacts and hierarchy for issue escalation

7. Schedule 7 - Reporting Requirements: Templates and specifications for required service reports

8. Appendix A - Standard Operating Procedures: Detailed procedures for routine maintenance tasks