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The End User Contract serves as a crucial legal framework for businesses operating in Malaysia that provide software, digital services, or platforms to end users. This document is essential for establishing clear terms of service while ensuring compliance with Malaysian legislation, including the Consumer Protection Act 1999, Personal Data Protection Act 2010, and Electronic Commerce Act 2006. It should be used whenever a service provider needs to establish legally binding terms with users, whether they are individual consumers or corporate entities. The contract typically covers service usage rights, data protection, privacy policies, payment terms, and liability limitations, all tailored to meet Malaysian legal requirements. Regular updates may be necessary to reflect changes in services or regulatory requirements.

1. Parties: Identification of the service provider and the end user, including full legal names and relevant details

2. Background: Brief context about the service/product and purpose of the agreement

3. Definitions: Clear definitions of key terms used throughout the agreement

4. Service Description: Detailed description of the services or products being provided

5. License Grant: Terms of the license or right to use the service/product

6. User Obligations: User's responsibilities and acceptable use policies

7. Provider Obligations: Provider's commitments and service standards

8. Data Protection and Privacy: Compliance with PDPA 2010 and handling of user data

9. Intellectual Property Rights: Ownership and protection of IP rights

10. Fees and Payment: Pricing, payment terms, and billing procedures

11. Term and Termination: Duration of agreement and termination conditions

12. Limitation of Liability: Limits on provider's liability under Malaysian law

13. Warranties and Disclaimers: Service warranties and disclaimers compliant with Consumer Protection Act

14. Governing Law: Specification of Malaysian law as governing law and jurisdiction

15. General Provisions: Standard boilerplate clauses including notices, assignment, and severability