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1. Risk Management: Details of risk mitigation strategies and contingency plans, included for complex or high-risk projects

2. Training and Knowledge Transfer: Description of training programs and knowledge transfer approach, included when solution requires user training

3. Maintenance and Support: Details of post-implementation support and maintenance services, included for technical solutions or ongoing services

4. Case Studies: Examples of similar projects successfully completed, included when demonstrating relevant experience is important

5. Sustainability Practices: Information about environmental and social responsibility practices, included when sustainability is a key consideration

6. Local Content: Details of local Malaysian content and compliance with local requirements, included when required by client or regulations

7. Innovation and Value-Add: Additional features or services offered beyond core requirements, included to demonstrate competitive advantage

1. Schedule A - Technical Specifications: Detailed technical specifications of products or services being offered

2. Schedule B - Pricing Breakdown: Detailed cost structure including unit prices, volume discounts, and optional components

3. Schedule C - Implementation Plan: Detailed project plan with milestones, deliverables, and resource allocation

4. Schedule D - Service Level Agreement: Proposed service levels, performance metrics, and related penalties/rewards

5. Schedule E - Company Credentials: Certificates, licenses, and other relevant company documentation

6. Schedule F - Team CVs: Detailed resumes of key team members proposed for the project

7. Schedule G - Reference Projects: Detailed case studies and client references