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Cancellation Fee Waiver

Cancellation Fee Waiver Template for New Zealand

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Key Requirements PROMPT example:

Cancellation Fee Waiver

"I need a Cancellation Fee Waiver document for my event management company to waive the standard cancellation fee for a corporate client who needs to postpone their March 2025 conference due to unforeseen circumstances, while preserving our right to charge fees for any future cancellations."

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Document background
The Cancellation Fee Waiver is essential in New Zealand business operations where service providers need to formally document the waiver of cancellation fees under specific circumstances. This document becomes particularly relevant in situations involving customer hardship, force majeure events, or business goodwill decisions. It must comply with New Zealand's robust consumer protection framework, including the Contract and Commercial Law Act 2017, Fair Trading Act 1986, and Consumer Guarantees Act 1993. The waiver document typically includes details of the original agreement, specific fees being waived, any conditions attached to the waiver, and remaining obligations between parties. It serves both as a legal record and a customer relations tool, helping businesses maintain positive relationships while ensuring legal compliance and proper documentation of fee waivers.
Suggested Sections

1. Parties: Identifies and defines all parties to the waiver agreement, including the service provider/business and the customer

2. Background: Explains the context of the original agreement, the cancellation fee that would normally apply, and the reason for the waiver

3. Definitions: Defines key terms used in the document, including 'Cancellation Fee', 'Original Agreement', and other relevant terms

4. Waiver Details: Specifies the exact fee(s) being waived and the circumstances under which the waiver applies

5. Effect of Waiver: Clearly states the legal effect of the waiver and confirms that the specified cancellation fee will not be charged

6. Remaining Obligations: Confirms which obligations from the original agreement remain in force

7. Governing Law: Specifies that the waiver is governed by New Zealand law

8. Execution: Signature blocks and execution details for all parties

Optional Sections

1. Conditional Terms: Used when the waiver is subject to specific conditions that must be met by either party

2. Time Limitations: Include when the waiver is only valid for a specific time period

3. Partial Waiver Provisions: Used when only a portion of the cancellation fee is being waived

4. Related Services: Include when the waiver affects other connected services or agreements

5. Confidentiality: Include when parties need to keep the terms of the waiver confidential

6. Dispute Resolution: Include when specific dispute resolution procedures need to be established for waiver-related disputes

Suggested Schedules

1. Schedule 1 - Original Agreement Details: Contains details of the original agreement including relevant clauses related to cancellation fees

2. Schedule 2 - Fee Calculation: If applicable, shows the calculation or breakdown of the cancelled fee

3. Schedule 3 - Supporting Documentation: Lists any supporting documents or evidence relevant to the waiver (e.g., medical certificates, force majeure evidence)

4. Appendix A - Waiver Request Form: Standard form used to request the cancellation fee waiver, if part of a larger process

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions




















Clauses




















Relevant Industries

Travel and Tourism

Hospitality

Event Management

Education and Training

Professional Services

Telecommunications

Health and Fitness

Property Management

Financial Services

Entertainment

Relevant Teams

Legal

Customer Service

Operations

Finance

Compliance

Risk Management

Sales

Account Management

Administration

Customer Relations

Relevant Roles

Customer Service Manager

Legal Counsel

Compliance Officer

Operations Manager

Financial Controller

Customer Relations Director

Business Development Manager

Contract Administrator

Risk Manager

Account Manager

Sales Director

General Manager

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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