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1. Special Collections Access: Terms for access to rare or special collections, used when the library maintains such collections

2. Digital Resources: Specific provisions for electronic resources and databases, included when digital services are a significant component

3. Inter-library Loans: Terms for inter-library loan services, included when this service is offered

4. Research Support Services: Specific provisions for research assistance and support, included for academic or research libraries

5. Event Space Usage: Terms for use of library spaces for events, included when facility rental is offered

6. Training Services: Provisions for user training and education services, included when formal training is part of the service offering

1. Schedule 1: Service Level Metrics: Detailed performance indicators, response times, and quality metrics

2. Schedule 2: Fee Schedule: Detailed breakdown of all fees, charges, and payment terms

3. Schedule 3: Operating Procedures: Detailed operational procedures and protocols

4. Schedule 4: Contact Details: Key contacts and escalation matrix for both parties

5. Schedule 5: System Requirements: Technical requirements for accessing digital services and resources

6. Appendix A: Acceptable Use Policy: Rules and guidelines for library resource usage

7. Appendix B: Privacy Policy: Detailed privacy and data protection procedures

8. Appendix C: Emergency Procedures: Emergency response and business continuity procedures