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Master Relationship Agreement
"I need a Master Relationship Agreement under UAE law for a technology services company providing cloud solutions to government entities, with specific focus on data protection and security requirements as we'll be handling sensitive government data."
1. Parties: Identification of the contracting parties with full legal names, addresses, and registration details as per UAE requirements
2. Background: Context of the agreement and relationship between the parties
3. Definitions and Interpretation: Key terms, including Arabic translations of critical terms, and interpretation rules
4. Structure and Scope: Framework of the master agreement and its relationship with subsidiary agreements
5. Term and Termination: Duration, renewal provisions, and termination rights
6. Ordering Process: Procedures for placing and accepting orders under the agreement
7. Pricing and Payment: General pricing principles, payment terms, and invoicing requirements
8. Performance Standards: General standards applicable to all services/deliverables
9. Compliance with Laws: Obligations to comply with UAE laws and regulations
10. Confidentiality: Protection of confidential information and trade secrets
11. Data Protection: Compliance with UAE data protection laws and data handling requirements
12. Intellectual Property: IP ownership, licenses, and protection provisions
13. Liability and Indemnification: Limitation of liability and indemnification provisions compliant with UAE law
14. Force Majeure: Events beyond reasonable control and their consequences
15. Dispute Resolution: Dispute resolution process, jurisdiction, and governing law provisions
16. General Provisions: Standard boilerplate clauses adapted for UAE law
1. Islamic Finance Compliance: Required if the agreement involves financial services or banking relationships that must be Sharia-compliant
2. Anti-Corruption: Detailed anti-corruption provisions for agreements with government entities or high-risk sectors
3. Insurance: Specific insurance requirements for agreements involving physical goods or on-site services
4. Security Requirements: For agreements involving sensitive data or critical infrastructure
5. Environmental Compliance: For agreements involving manufacturing, construction, or environmental impacts
6. Local Content Requirements: For agreements subject to UAE local content or Emiratisation requirements
7. Import/Export Controls: For agreements involving international trade or technology transfer
8. Change Control: For complex agreements requiring formal change management procedures
1. Schedule 1 - Services/Products Description: Detailed description of services or products covered by the agreement
2. Schedule 2 - Pricing and Payment Terms: Detailed pricing structures, rates, and specific payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements
4. Schedule 4 - Key Personnel: Details of key personnel and their roles/responsibilities
5. Schedule 5 - Technical Requirements: Technical specifications and requirements
6. Schedule 6 - Data Processing Requirements: Specific data handling and protection requirements
7. Schedule 7 - Form of Order: Template for subsidiary orders under the master agreement
8. Schedule 8 - Locations: Approved locations for service delivery or product supply
9. Appendix A - Contact Details: Key contact information for both parties
10. Appendix B - Required Insurances: Details of insurance requirements and coverage levels
Authors
Technology
Financial Services
Healthcare
Manufacturing
Energy
Construction
Retail
Telecommunications
Professional Services
Education
Transportation
Real Estate
Government Services
Defense
Media and Entertainment
Legal
Procurement
Commercial
Operations
Risk Management
Compliance
Business Development
Corporate Affairs
Finance
Senior Management
Project Management Office
Strategy
Vendor Management
Chief Legal Officer
General Counsel
Legal Director
Commercial Director
Procurement Manager
Contract Manager
Business Development Director
Chief Executive Officer
Chief Operating Officer
Risk Manager
Compliance Officer
Corporate Secretary
Senior Legal Counsel
Commercial Manager
Operations Director
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