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Master Relationship Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

Master Relationship Agreement

"I need a Master Relationship Agreement under UAE law for a technology services company providing cloud solutions to government entities, with specific focus on data protection and security requirements as we'll be handling sensitive government data."

Document background
The Master Relationship Agreement is designed for businesses operating in the UAE that require a structured framework for ongoing commercial relationships. This document type is particularly relevant when parties anticipate multiple transactions or service engagements over time and want to avoid negotiating basic terms repeatedly. The agreement encompasses key provisions required under UAE law, including commercial terms, compliance requirements, and dispute resolution mechanisms. It typically includes schedules that can be customized for specific services or products, while maintaining consistency in fundamental terms such as liability, confidentiality, and governance. The Master Relationship Agreement should be drafted in compliance with UAE Federal Laws, including the Civil Code and Commercial Transactions Law, and may need to consider both English and Arabic versions as Arabic is the official language in UAE courts.
Suggested Sections

1. Parties: Identification of the contracting parties with full legal names, addresses, and registration details as per UAE requirements

2. Background: Context of the agreement and relationship between the parties

3. Definitions and Interpretation: Key terms, including Arabic translations of critical terms, and interpretation rules

4. Structure and Scope: Framework of the master agreement and its relationship with subsidiary agreements

5. Term and Termination: Duration, renewal provisions, and termination rights

6. Ordering Process: Procedures for placing and accepting orders under the agreement

7. Pricing and Payment: General pricing principles, payment terms, and invoicing requirements

8. Performance Standards: General standards applicable to all services/deliverables

9. Compliance with Laws: Obligations to comply with UAE laws and regulations

10. Confidentiality: Protection of confidential information and trade secrets

11. Data Protection: Compliance with UAE data protection laws and data handling requirements

12. Intellectual Property: IP ownership, licenses, and protection provisions

13. Liability and Indemnification: Limitation of liability and indemnification provisions compliant with UAE law

14. Force Majeure: Events beyond reasonable control and their consequences

15. Dispute Resolution: Dispute resolution process, jurisdiction, and governing law provisions

16. General Provisions: Standard boilerplate clauses adapted for UAE law

Optional Sections

1. Islamic Finance Compliance: Required if the agreement involves financial services or banking relationships that must be Sharia-compliant

2. Anti-Corruption: Detailed anti-corruption provisions for agreements with government entities or high-risk sectors

3. Insurance: Specific insurance requirements for agreements involving physical goods or on-site services

4. Security Requirements: For agreements involving sensitive data or critical infrastructure

5. Environmental Compliance: For agreements involving manufacturing, construction, or environmental impacts

6. Local Content Requirements: For agreements subject to UAE local content or Emiratisation requirements

7. Import/Export Controls: For agreements involving international trade or technology transfer

8. Change Control: For complex agreements requiring formal change management procedures

Suggested Schedules

1. Schedule 1 - Services/Products Description: Detailed description of services or products covered by the agreement

2. Schedule 2 - Pricing and Payment Terms: Detailed pricing structures, rates, and specific payment terms

3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements

4. Schedule 4 - Key Personnel: Details of key personnel and their roles/responsibilities

5. Schedule 5 - Technical Requirements: Technical specifications and requirements

6. Schedule 6 - Data Processing Requirements: Specific data handling and protection requirements

7. Schedule 7 - Form of Order: Template for subsidiary orders under the master agreement

8. Schedule 8 - Locations: Approved locations for service delivery or product supply

9. Appendix A - Contact Details: Key contact information for both parties

10. Appendix B - Required Insurances: Details of insurance requirements and coverage levels

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



















































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Relevant Industries

Technology

Financial Services

Healthcare

Manufacturing

Energy

Construction

Retail

Telecommunications

Professional Services

Education

Transportation

Real Estate

Government Services

Defense

Media and Entertainment

Relevant Teams

Legal

Procurement

Commercial

Operations

Risk Management

Compliance

Business Development

Corporate Affairs

Finance

Senior Management

Project Management Office

Strategy

Vendor Management

Relevant Roles

Chief Legal Officer

General Counsel

Legal Director

Commercial Director

Procurement Manager

Contract Manager

Business Development Director

Chief Executive Officer

Chief Operating Officer

Risk Manager

Compliance Officer

Corporate Secretary

Senior Legal Counsel

Commercial Manager

Operations Director

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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