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The Order Cancellation Letter is a crucial business document used in Hong Kong when a party needs to formally withdraw from a purchase commitment. It's particularly important in Hong Kong's fast-paced commercial environment, where clear communication and proper documentation are essential for business transactions. This document should be used when a buyer needs to cancel an order before delivery, or in situations where cancellation rights exist under Hong Kong law or contractual terms. The letter must comply with Hong Kong's legal framework, including the Sale of Goods Ordinance (Cap. 26) and Contract Law principles. It typically includes detailed order information, cancellation reasons, and any applicable refund terms. The document serves multiple purposes: it provides formal notice of cancellation, creates a paper trail for accounting and legal purposes, and helps maintain professional business relationships by handling cancellations in a structured manner.

1. Sender's Details: Full name, address, and contact information of the person or company sending the cancellation letter

2. Date: Current date of writing the cancellation letter

3. Recipient's Details: Full name, address, and contact information of the person or company to whom the cancellation letter is addressed

4. Subject Line: Clear indication that this is an Order Cancellation Letter with reference to the order number

5. Order Details: Specific details of the order being cancelled including order number, date of order, and description of goods/services

6. Cancellation Statement: Clear and unambiguous statement of intention to cancel the order

7. Reason for Cancellation: Brief explanation of why the order is being cancelled

8. Request for Confirmation: Request for written confirmation of the cancellation and any next steps

9. Signature Block: Formal closing, signature, and printed name of the sender