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Commercial Service Agreement
"I need a Commercial Service Agreement under Singapore law for my IT consulting company to provide software development services to a large bank, with specific data protection provisions and service levels to be included, starting from March 2025."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of services to be provided
5. Payment Terms: Pricing, payment schedule, and related conditions
6. Term and Termination: Duration and conditions for ending the agreement
7. Confidentiality: Protection of sensitive information
8. Liability and Indemnification: Risk allocation between parties
9. Governing Law: Applicable law and jurisdiction
1. Service Levels: Performance metrics and standards - include for technology or operational services with measurable performance criteria
2. Data Protection: PDPA compliance provisions - include when personal data processing is involved
3. Insurance: Insurance requirements and coverage - include for high-risk services or regulatory requirements
4. Change Control: Process for managing changes to services - include for long-term or complex service arrangements
5. Force Majeure: Provisions for unforeseeable circumstances - include when service delivery might be affected by external factors
1. Service Description Schedule: Detailed specification of services
2. Pricing Schedule: Detailed pricing structure and rates
3. Service Levels Schedule: Performance metrics and measurement criteria
4. Data Processing Schedule: Details of data handling and protection measures
5. Contact Details Schedule: Key personnel and communication protocols
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