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Commercial Service Agreement Template for Singapore

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Key Requirements PROMPT example:

Commercial Service Agreement

"I need a Commercial Service Agreement under Singapore law for my IT consulting company to provide software development services to a large bank, with specific data protection provisions and service levels to be included, starting from March 2025."

Document background
The Commercial Service Agreement is essential for businesses operating in Singapore that engage in service-based transactions. This document establishes clear parameters for service delivery, performance expectations, and commercial terms while ensuring compliance with Singapore's legal framework. It's particularly crucial for protecting both service providers and customers in commercial relationships, incorporating necessary safeguards for confidentiality, data protection, and liability allocation. The agreement should be tailored to specific industry requirements while maintaining compliance with Singapore's regulatory environment.
Suggested Sections

1. Parties: Identification and details of contracting parties

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Services: Detailed description of services to be provided

5. Payment Terms: Pricing, payment schedule, and related conditions

6. Term and Termination: Duration and conditions for ending the agreement

7. Confidentiality: Protection of sensitive information

8. Liability and Indemnification: Risk allocation between parties

9. Governing Law: Applicable law and jurisdiction

Optional Sections

1. Service Levels: Performance metrics and standards - include for technology or operational services with measurable performance criteria

2. Data Protection: PDPA compliance provisions - include when personal data processing is involved

3. Insurance: Insurance requirements and coverage - include for high-risk services or regulatory requirements

4. Change Control: Process for managing changes to services - include for long-term or complex service arrangements

5. Force Majeure: Provisions for unforeseeable circumstances - include when service delivery might be affected by external factors

Suggested Schedules

1. Service Description Schedule: Detailed specification of services

2. Pricing Schedule: Detailed pricing structure and rates

3. Service Levels Schedule: Performance metrics and measurement criteria

4. Data Processing Schedule: Details of data handling and protection measures

5. Contact Details Schedule: Key personnel and communication protocols

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions








































Clauses


































Industries

Contracts Act 1872: Foundational legislation governing contract formation, validity requirements, consideration, and capacity to contract in Singapore

Electronic Transactions Act 2010: Regulates electronic contracts, digital signatures, and electronic communications in commercial transactions

Consumer Protection (Fair Trading) Act 2003: Protects consumer interests and regulates unfair practices in commercial transactions involving consumers

Personal Data Protection Act 2012: Governs the collection, use, disclosure and care of personal data, including cross-border data transfers

Competition Act 2004: Ensures fair competition and prevents anti-competitive practices in commercial agreements

Common Law Principles: Relevant precedent cases from Singapore courts and English common law principles as referenced in Singapore

Industry-Specific Regulations: Sector-specific regulatory requirements depending on the service industry involved

Goods and Services Tax Act: Tax implications and GST registration requirements for commercial services

Employment Act: Regulations regarding employment terms and conditions, particularly relevant for manpower supply services

Limitation Act 1959: Establishes time limitations for claims and prescription periods in commercial disputes

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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