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Marketing Support Agreement Template for Malaysia

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Key Requirements PROMPT example:

Marketing Support Agreement

"I need a Marketing Support Agreement for my Malaysian e-commerce company to engage a digital marketing agency for social media management and content creation, with strict data protection clauses and performance metrics for measuring campaign success."

Document background
The Marketing Support Agreement is essential for businesses operating in Malaysia that require external marketing assistance or are providing marketing services. This document is typically used when engaging marketing agencies, consultants, or service providers for activities such as brand promotion, digital marketing, content creation, and campaign management. The agreement must comply with Malaysian legislation, including the Contracts Act 1950, Consumer Protection Act 1999, and Personal Data Protection Act 2010. It covers crucial aspects such as service scope, deliverables, payment terms, intellectual property rights, and performance metrics, while incorporating Malaysian business practices and regulatory requirements. The document is particularly important in protecting both parties' interests and ensuring clear communication of expectations and obligations.
Suggested Sections

1. Parties: Identification of the service provider and client, including full legal names and registration details

2. Background: Context of the agreement, business relationship, and general purpose of the marketing support arrangement

3. Definitions: Key terms used throughout the agreement, including Marketing Services, Deliverables, Marketing Materials, etc.

4. Scope of Services: Detailed description of marketing support services to be provided

5. Service Provider's Obligations: Key responsibilities and commitments of the marketing service provider

6. Client's Obligations: Client's responsibilities, including provision of materials, approvals, and cooperation

7. Fees and Payment Terms: Pricing structure, payment schedule, expenses, and invoicing procedures

8. Intellectual Property Rights: Ownership and usage rights of marketing materials, existing IP, and newly created content

9. Compliance with Laws: Commitment to comply with Malaysian marketing laws, consumer protection, and data protection requirements

10. Confidentiality: Protection of confidential information exchanged during the provision of services

11. Term and Termination: Duration of agreement and circumstances for termination

12. Limitation of Liability: Caps on liability and exclusions of certain types of damages

13. General Provisions: Standard boilerplate clauses including governing law, notices, assignment, etc.

Optional Sections

1. Performance Metrics: Include when specific KPIs or performance standards need to be measured and monitored

2. Social Media Management: Include when services involve social media platform management

3. Data Protection and Privacy: Expanded section when significant personal data processing is involved

4. Territory and Exclusivity: Include when services are territory-specific or involve exclusive arrangements

5. Competitive Restrictions: Include when there are non-compete or client conflict considerations

6. Crisis Management: Include when services involve public relations or reputation management

7. Content Approval Process: Include when specific approval workflows for marketing materials are required

Suggested Schedules

1. Schedule 1 - Services Description: Detailed breakdown of marketing support services and deliverables

2. Schedule 2 - Fee Schedule: Detailed pricing, payment terms, and any performance-based incentives

3. Schedule 3 - Service Levels: Performance standards, response times, and quality metrics

4. Schedule 4 - Approved Marketing Channels: List of authorized marketing channels and platforms

5. Schedule 5 - Brand Guidelines: Client's branding requirements and usage guidelines

6. Appendix A - Key Personnel: List of key team members and their roles

7. Appendix B - Reporting Templates: Standard formats for performance and activity reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






























Clauses






























Relevant Industries

Retail

E-commerce

Technology

Financial Services

Healthcare

Consumer Goods

Professional Services

Hospitality

Education

Manufacturing

Entertainment

Real Estate

Telecommunications

Food and Beverage

Relevant Teams

Legal

Marketing

Procurement

Compliance

Finance

Business Development

Corporate Communications

Brand Management

Digital Marketing

Operations

Relevant Roles

Marketing Director

Chief Marketing Officer

Brand Manager

Marketing Manager

Legal Counsel

Contract Manager

Procurement Manager

Business Development Manager

Marketing Consultant

Agency Account Manager

Compliance Officer

Marketing Operations Manager

Digital Marketing Manager

Corporate Communications Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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