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Master Subscription Agreement

Master Subscription Agreement Template for Netherlands

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Key Requirements PROMPT example:

Master Subscription Agreement

"I need a Master Subscription Agreement under Dutch law for my SaaS company that will provide AI-powered analytics services to enterprise customers in the financial sector, with specific emphasis on data protection and regulatory compliance for financial institutions."

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Document background
The Master Subscription Agreement serves as the cornerstone document for businesses offering subscription-based services in the Netherlands and EU market. It is specifically designed to comply with Dutch legal requirements while incorporating essential EU regulations such as GDPR. This agreement type is particularly relevant for software, platform, and service providers who offer their solutions on a subscription basis, whether B2B or B2C. The document establishes the fundamental legal and commercial framework for the service relationship, covering aspects from service delivery and payment terms to data protection and liability. Companies typically use this Master Subscription Agreement as their primary contract template, customizing specific terms through schedules and appendices to accommodate different service offerings and customer requirements.
Suggested Sections

1. Parties: Identification and details of the contracting parties

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Defined terms used throughout the agreement

4. Subscription Services: Detailed description of the services to be provided, including scope and delivery methods

5. Term and Renewal: Initial term, renewal provisions, and termination notice periods

6. Fees and Payment: Pricing, payment terms, invoicing procedures, and price adjustment mechanisms

7. Service Levels: Performance standards, availability commitments, and service level metrics

8. Customer Obligations: Customer responsibilities, acceptable use policies, and cooperation requirements

9. Provider Obligations: Provider's commitments, service delivery standards, and support obligations

10. Data Protection: GDPR compliance, data processing terms, and data security measures

11. Intellectual Property: IP ownership, licenses, and usage rights

12. Confidentiality: Protection of confidential information and trade secrets

13. Limitation of Liability: Liability caps, exclusions, and risk allocation

14. Termination: Termination rights, processes, and consequences

15. General Provisions: Standard legal provisions including governing law, notices, and assignment

Optional Sections

1. Professional Services: Include when implementation, training, or consulting services are part of the offering

2. Hardware Provisions: Include when physical equipment is provided as part of the subscription

3. Regulatory Compliance: Include for regulated industries (e.g., healthcare, financial services)

4. Disaster Recovery: Include for critical services requiring specific business continuity commitments

5. Insurance: Include when specific insurance requirements need to be maintained

6. Audit Rights: Include when customer requires rights to audit provider's security or compliance

7. Change Control: Include when formal change management procedures are required

8. Service Credits: Include when financial remedies for service level failures are offered

Suggested Schedules

1. Service Description: Detailed technical specifications and features of the subscription services

2. Service Level Agreement: Detailed service levels, measurement methods, and remedies

3. Price List: Detailed pricing, subscription tiers, and optional features

4. Data Processing Agreement: GDPR-compliant data processing terms and details

5. Support Services: Support level descriptions, response times, and escalation procedures

6. Security Requirements: Security standards, protocols, and compliance requirements

7. Acceptable Use Policy: Rules and restrictions for use of the subscription services

8. Implementation Plan: Timeline and milestones for service implementation if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions












































































Clauses


















































Relevant Industries

Information Technology

Software and SaaS

Cloud Services

Professional Services

Healthcare Technology

Financial Technology

E-commerce

Telecommunications

Digital Media

Educational Technology

Manufacturing Technology

Business Services

Consulting Services

Relevant Teams

Legal

Sales

Commercial

Product

Operations

Information Technology

Finance

Procurement

Compliance

Risk Management

Data Protection

Customer Success

Business Development

Relevant Roles

Legal Counsel

Contract Manager

Commercial Director

Chief Technology Officer

Privacy Officer

Data Protection Officer

Sales Director

Account Executive

Business Development Manager

Product Manager

Operations Manager

Compliance Officer

Chief Financial Officer

Procurement Manager

IT Director

Risk Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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