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Public Service Contract
"I need a Public Service Contract for engaging an IT service provider to maintain our government agency's cloud infrastructure for 3 years starting January 2025, with specific security clearance requirements and data protection protocols."
1. Parties: Identification of the government agency and service provider
2. Background: Context and purpose of the service contract
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Duration and Timeline: Contract period and key milestones
6. Payment Terms: Pricing, payment schedule, and invoicing requirements
7. Performance Standards: Service levels and quality requirements
8. Confidentiality: Handling of sensitive information and official secrets
9. Termination: Conditions for contract termination
1. Data Protection: Additional clauses for PDPA compliance requirements when personal data processing is involved
2. Security Clearance: Personnel security requirements for sensitive government projects
3. Business Continuity: Disaster recovery and service continuity requirements for critical services
4. Training Requirements: Staff training and certification requirements when specific qualifications are needed
1. Schedule 1 - Service Specifications: Detailed technical requirements and service specifications
2. Schedule 2 - Pricing Schedule: Detailed breakdown of costs and payment structure
3. Schedule 3 - Performance Indicators: KPIs and measurement criteria
4. Schedule 4 - Personnel Requirements: Staff qualifications and experience requirements
5. Appendix A - Forms and Templates: Standard forms for reporting and documentation
6. Appendix B - Security Requirements: Detailed security protocols and requirements
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