Document background
The Letter of Refusal is a critical document in South African business and administrative practice, used when an organization needs to formally communicate the rejection of an application, request, or proposal. This document type must align with South African legal requirements, particularly the Promotion of Administrative Justice Act and the Constitution's provisions on administrative justice. A Letter of Refusal typically includes the decision, detailed reasoning, applicable policies or regulations, and information about appeal rights where relevant. It's commonly used in various contexts, from visa applications and credit applications to employment requests and tender submissions. The document serves both as a communication tool and a legal record, potentially subject to review in administrative or legal proceedings.
