Document background
The Master Software As A Service Agreement serves as the primary contractual framework for organizations providing or subscribing to cloud-based software services in India. This document is essential when establishing long-term SaaS relationships, whether for single or multiple software solutions. It addresses critical aspects required under Indian law, including data localization requirements, security standards under the IT Act, and compliance with Indian contract law principles. The agreement typically covers service delivery, performance standards, data protection, intellectual property rights, and liability limitations, while incorporating specific Indian regulatory requirements. It's designed to accommodate various service models and can be customized for different industry sectors, making it suitable for both domestic and international SaaS transactions subject to Indian jurisdiction.
