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Referral Partner Agreement
"I need a Referral Partner Agreement for my IT services company to engage partners in India who can refer international clients to us, including strict data protection clauses and compliance with IT industry regulations, planned to commence from January 2025."
1. Parties: Identification of the principal company and the referral partner with full legal names and addresses
2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of the referral relationship
3. Definitions: Definitions of key terms used throughout the agreement including 'Referral', 'Qualified Lead', 'Products/Services', 'Territory', etc.
4. Appointment and Scope: Terms of appointment of the referral partner, scope of authority, and territorial limitations
5. Referral Process: Detailed process for making referrals, lead qualification criteria, and acceptance procedures
6. Compensation: Commission structure, payment terms, calculation methods, and payment frequency
7. Obligations of the Referral Partner: Key responsibilities, performance standards, and compliance requirements
8. Obligations of the Principal Company: Support, training, and resources to be provided to the referral partner
9. Intellectual Property: Usage rights for trademarks, logos, and marketing materials
10. Confidentiality: Protection of confidential information and trade secrets
11. Data Protection: Compliance with data protection laws and handling of customer information
12. Term and Termination: Duration of the agreement, renewal terms, and termination rights
13. Post-Termination: Obligations and rights after agreement termination
14. General Provisions: Standard legal clauses including notices, governing law, dispute resolution, etc.
1. Non-Compete: Restrictions on partner's ability to work with competitors, used when sharing sensitive business information or in highly competitive markets
2. Training and Support: Detailed provisions for partner training and ongoing support, included when complex products/services require significant training
3. Marketing Guidelines: Specific rules for marketing and promotion, needed when partner will conduct active marketing
4. Service Level Agreement: Specific performance metrics and standards, used in high-volume or critical referral relationships
5. Compliance with Industry Regulations: Specific regulatory compliance requirements, included for regulated industries like financial services or healthcare
6. International Operations: Additional provisions for cross-border referrals, needed when operating internationally
7. Sub-Referral Partners: Rules for engaging sub-referral partners, included when allowing partner to build their own network
1. Schedule 1 - Commission Structure: Detailed breakdown of commission rates, tiers, and calculation methods
2. Schedule 2 - Products and Services: List of products/services covered under the referral arrangement
3. Schedule 3 - Territory Definition: Detailed description of geographical or market segments covered
4. Schedule 4 - Referral Quality Criteria: Specific criteria for qualified leads and referral acceptance
5. Schedule 5 - Reporting Templates: Standard formats for referral submission and tracking
6. Schedule 6 - Brand Guidelines: Guidelines for use of company logos and marketing materials
7. Appendix A - Contact Details: Key contact information for both parties
8. Appendix B - Compliance Checklist: Checklist of regulatory and compliance requirements
Authors
Information Technology
Financial Services
Professional Services
Real Estate
Healthcare
Education
Management Consulting
Telecommunications
Insurance
Software and SaaS
Digital Marketing
Business Process Outsourcing
Legal
Business Development
Sales
Compliance
Partner Operations
Commercial
Finance
Partnership Success
Revenue Operations
Business Development Manager
Channel Partner Manager
Sales Director
Legal Counsel
Compliance Officer
Partnership Manager
Chief Revenue Officer
Alliance Manager
Partner Success Manager
Business Development Executive
Sales Operations Manager
Contract Manager
Chief Commercial Officer
Partner Development Representative
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