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1. Data Migration Requirements: Include when existing CRM data needs to be migrated to the new system

2. Industry-Specific Requirements: Include when there are specific industry regulations or compliance requirements

3. Multi-Country Requirements: Include when the CRM system needs to support multiple countries or regions

4. Integration Services: Include when specific third-party system integrations are required

5. Proof of Concept Requirements: Include when vendors need to demonstrate capability through a proof of concept

6. Vendor Financials: Include when detailed financial stability assessment of vendors is required

7. Sustainability Requirements: Include when environmental and social responsibility factors are important selection criteria

1. Schedule A - Functional Requirements Matrix: Detailed spreadsheet of all functional requirements for vendor scoring

2. Schedule B - Technical Requirements Matrix: Detailed spreadsheet of all technical requirements for vendor scoring

3. Schedule C - Pricing Template: Standardized format for vendors to provide detailed pricing information

4. Schedule D - Service Level Agreement Template: Proposed SLA terms and performance metrics

5. Schedule E - Implementation Timeline Template: Template for vendors to provide detailed project timeline

6. Appendix 1 - Current System Architecture: Detailed documentation of existing systems and integration points

7. Appendix 2 - Data Dictionary: Description of current data structures and volumes

8. Appendix 3 - Sample Contract Terms: Standard contract terms and conditions that will apply to the selected vendor