Document background
The Internal SLA Between Departments template is designed for organizations operating in Pakistan that require formal service agreements between their internal departments. This document type is essential when departments need to establish clear, measurable service standards and accountability mechanisms for cross-departmental support and services. It is particularly relevant in medium to large organizations where formal internal service arrangements are necessary for efficient operations. The template incorporates requirements from Pakistani contract law and corporate governance regulations, ensuring legal compliance while maintaining operational flexibility. It is commonly used to document IT support services, HR services, facilities management, and other internal support functions, providing a framework for performance measurement, resource allocation, and service delivery standards.
