tiktok³ÉÈË°æ

1. Audit Rights: Optional section for when detailed audit provisions are required, specifying the right to audit reported data and supporting documentation

2. Customer Satisfaction Metrics: Optional section for including customer feedback and satisfaction scores in reporting requirements

3. Automated Reporting Tools: Optional section specifying technical requirements when automated reporting systems are used

4. Third-Party Verification: Optional section for cases requiring independent verification of reported metrics

5. Regulatory Compliance Reporting: Optional section for industries with specific regulatory reporting requirements

6. Disaster Recovery Reporting: Optional section for critical services requiring disaster recovery status reporting

7. Environmental Impact Reporting: Optional section for services with environmental impact considerations

1. Schedule A - Service Level Metrics: Detailed breakdown of all service level metrics, formulas, and calculation methods

2. Schedule B - Report Templates: Standard templates for all required reports and reporting formats

3. Schedule C - Reporting Procedures: Step-by-step procedures for preparing and submitting reports

4. Schedule D - Performance Benchmarks: Specific performance targets and acceptable threshold levels

5. Schedule E - Penalty Calculations: Detailed methodology for calculating penalties for missed reports or targets

6. Appendix 1 - Technical Specifications: Technical details of reporting systems and tools

7. Appendix 2 - Contact Matrix: List of key contacts responsible for reporting on both sides

8. Appendix 3 - Glossary of Technical Terms: Detailed glossary of technical terms and metrics used in reports