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Service Provider Agreement Template for Ireland

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Key Requirements PROMPT example:

Service Provider Agreement

"I need a Service Provider Agreement for an IT managed services provider who will handle our cloud infrastructure and customer data from January 2025, with specific provisions for GDPR compliance and data security requirements."

Document background
This Service Provider Agreement template is designed for use under Irish law when establishing a formal relationship between a service provider and a client for the provision of professional services. It is suitable for both business-to-business and business-to-consumer arrangements, incorporating necessary provisions to comply with Irish contract law, EU regulations (including GDPR), and relevant industry-specific requirements. The agreement covers essential elements such as service scope, delivery standards, payment terms, liability allocation, and termination rights, while allowing flexibility to accommodate various service types and industry needs. It includes specific provisions required by Irish law regarding contract formation, consumer protection (where applicable), and data protection obligations, making it suitable for use by both Irish domestic businesses and international organizations operating under Irish jurisdiction.
Suggested Sections

1. Parties: Identifies and provides full legal details of the contracting parties

2. Background: Sets out the context and purpose of the agreement

3. Definitions and Interpretation: Defines key terms and establishes interpretation rules

4. Appointment and Scope: Establishes the appointment of the service provider and general scope of services

5. Service Provider's Obligations: Details the core obligations, standards, and requirements for service delivery

6. Client's Obligations: Specifies the client's responsibilities and commitments

7. Charges and Payment: Details the fee structure, payment terms, and invoicing requirements

8. Intellectual Property Rights: Addresses ownership and usage rights of existing and created IP

9. Confidentiality: Sets out confidentiality obligations and permitted disclosures

10. Data Protection: Covers GDPR compliance and data processing obligations

11. Liability and Indemnity: Defines liability limits and indemnification obligations

12. Insurance: Specifies required insurance coverage and limits

13. Term and Termination: Sets out contract duration and termination provisions

14. Force Majeure: Addresses unforeseeable circumstances preventing performance

15. General Provisions: Contains standard boilerplate clauses including notices, assignment, and governing law

Optional Sections

1. Service Levels: Detailed service level requirements and KPIs - include for technical or measurable services

2. Change Control: Process for managing changes to services - include for complex or long-term agreements

3. Staff and Key Personnel: Requirements for service provider personnel - include when specific staff expertise is crucial

4. Audit Rights: Client's rights to audit service provider - include for regulated industries or critical services

5. Business Continuity: Disaster recovery and continuity requirements - include for critical business services

6. Anti-Bribery and Corruption: Compliance with anti-corruption laws - include for international services or high-risk sectors

7. Environmental Compliance: Environmental standards and requirements - include for services with environmental impact

8. Security Requirements: Specific security protocols - include for services involving sensitive information or systems

Suggested Schedules

1. Schedule 1 - Services Description: Detailed specification of services to be provided

2. Schedule 2 - Charges: Detailed fee structure, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics

4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

5. Schedule 5 - Key Personnel: Details of key staff assigned to provide services

6. Schedule 6 - Client Materials and Equipment: List of items provided by client for service delivery

7. Appendix 1 - Change Control Form: Template for documenting and approving changes

8. Appendix 2 - Contact Details: Key contact information for both parties

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
























































Clauses


















































Relevant Industries

Information Technology

Professional Services

Management Consulting

Financial Services

Healthcare

Engineering

Marketing and Advertising

Education and Training

Facilities Management

Business Process Outsourcing

Legal Services

Human Resources

Construction

Environmental Services

Relevant Teams

Legal

Procurement

Operations

Finance

Compliance

Risk Management

Commercial

Vendor Management

Project Management

Business Development

Contract Administration

Service Delivery

Relevant Roles

Legal Counsel

Procurement Manager

Contract Manager

Business Development Manager

Operations Director

Chief Financial Officer

Compliance Officer

Risk Manager

Project Manager

Commercial Director

General Counsel

Head of Vendor Management

Chief Operating Officer

Service Delivery Manager

Account Manager

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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