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General Service Agreement

General Service Agreement Template for Ireland

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Key Requirements PROMPT example:

General Service Agreement

"I need a General Service Agreement under Irish law for my IT consulting company to provide software development services to enterprise clients, with specific focus on data protection and source code ownership provisions."

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Document background
This General Service Agreement is designed for use when establishing a formal service relationship between a service provider and a client under Irish law. It serves as a master agreement template suitable for various types of professional and business services, incorporating necessary provisions to comply with Irish legislation and EU regulations. The document should be used when engaging external service providers, consultants, or contractors for ongoing services, and includes comprehensive terms covering service delivery, payment, liability, intellectual property rights, data protection, and termination provisions. It is particularly relevant in the Irish business context and can be customized based on specific service requirements while maintaining compliance with local legal requirements.
Suggested Sections

1. Parties: Identifies and provides full legal details of the contracting parties

2. Background: Sets out the context and purpose of the agreement

3. Definitions and Interpretation: Defines key terms and establishes interpretation rules

4. Services: Detailed description of services to be provided and service levels

5. Duration and Term: Specifies the contract term, start date, and renewal provisions

6. Fees and Payment: Details the fee structure, payment terms, and invoicing procedures

7. Obligations of the Service Provider: Lists the key responsibilities and commitments of the service provider

8. Obligations of the Client: Specifies client responsibilities and requirements

9. Data Protection: GDPR compliance and data handling requirements

10. Intellectual Property Rights: Addresses ownership and usage rights of IP

11. Confidentiality: Defines confidential information and protection requirements

12. Liability and Indemnities: Sets out liability limitations and indemnification obligations

13. Insurance: Specifies required insurance coverage

14. Termination: Details termination rights and procedures

15. Consequences of Termination: Outlines post-termination obligations and rights

16. Force Majeure: Addresses unforeseeable circumstances preventing performance

17. Notices: Specifies how formal notices must be given

18. General Provisions: Contains standard boilerplate clauses

19. Governing Law and Jurisdiction: Confirms Irish law governance and jurisdiction

Optional Sections

1. Change Control: Include when services may need modification during the term

2. Service Credits: Include for SLA-based services with performance penalties

3. Staff and Key Personnel: Include when specific individuals are critical to service delivery

4. Non-Solicitation: Include to prevent poaching of staff

5. Business Continuity: Include for critical services requiring disaster recovery

6. Anti-Bribery and Corruption: Include for high-value or public sector contracts

7. Export Control: Include for international service provision

8. Source Code Escrow: Include for software development services

9. Environmental Compliance: Include for services with environmental impact

10. Social Media and Public Relations: Include when service provider may affect client's public image

Suggested Schedules

1. Service Description and Service Levels: Detailed specification of services and performance standards

2. Charges and Payment Terms: Detailed fee structure, rates, and payment mechanisms

3. Key Personnel: Lists key staff members and their roles

4. Data Processing Agreement: GDPR-compliant data processing terms

5. Security Requirements: IT and physical security specifications

6. Change Control Procedure: Process for implementing changes to services

7. Exit Plan: Transition arrangements for contract end

8. Form of Reports: Templates for required service reports

9. Insurance Requirements: Detailed insurance specifications

10. Approved Sub-contractors: List of pre-approved sub-contractors if relevant

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions









































Clauses




































Relevant Industries

Information Technology

Professional Services

Consulting

Marketing and Advertising

Facilities Management

Business Services

Healthcare

Education

Financial Services

Construction

Retail

Manufacturing

Transportation and Logistics

Environmental Services

Real Estate

Telecommunications

Relevant Teams

Legal

Procurement

Operations

Commercial

Finance

Risk and Compliance

Supply Chain

Vendor Management

Business Development

Contract Administration

Executive Leadership

Relevant Roles

Legal Counsel

Procurement Manager

Contract Manager

Business Development Manager

Operations Director

Commercial Manager

Risk Manager

Compliance Officer

Project Manager

Finance Director

Managing Director

Chief Operating Officer

Supply Chain Manager

Vendor Manager

Chief Financial Officer

General Counsel

Head of Legal

Business Owner

CEO

Operations Manager

Industries









Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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