1. Parties: Identification of the service provider and the client, including full legal names and registered addresses
2. Background: Context of the agreement, brief description of the client's requirements and service provider's expertise
3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation
4. Term and Commencement: Duration of the agreement, including start date, initial term, and renewal provisions
5. Service Provider's Obligations: Core obligations of the service provider, including service standards, compliance requirements, and general duties
6. Client's Obligations: Responsibilities of the client, including access provision, information sharing, and cooperation requirements
7. Services: Detailed description of the facilities management services to be provided, referencing relevant schedules
8. Performance Standards: Required service levels, KPIs, and performance measurement mechanisms
9. Charges and Payment: Fee structure, payment terms, invoicing procedures, and price adjustment mechanisms
10. Staff and Subcontractors: Requirements for service provider's personnel, including qualifications, training, and subcontractor management
11. Health and Safety: Health and safety obligations and procedures in accordance with Dutch law
12. Insurance and Liability: Insurance requirements and limitation of liability provisions
13. Contract Management: Governance structure, reporting requirements, and meeting schedules
14. Data Protection and Confidentiality: GDPR compliance requirements and confidentiality obligations
15. Force Majeure: Provisions for handling events beyond parties' reasonable control
16. Termination: Termination rights, procedures, and consequences
17. Exit and Handover: Requirements for service transition upon contract termination
18. General Provisions: Standard boilerplate clauses including notices, amendments, governing law, etc.
