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1. Key Personnel: Used when specific individuals are critical to service delivery, detailing their roles and replacement procedures

2. Service Levels: Include when specific performance metrics and KPIs need to be measured and maintained

3. Change Control: Required for complex services where scope changes need a formal process

4. Business Continuity: Important when services are critical to client operations

5. Data Protection: Required when personal data processing is involved

6. Non-Compete: Include when protecting against competitive activities is important

7. Insurance: Detailed insurance requirements for high-risk or high-value services

8. Transition Services: Important when complex handover procedures are needed at start or end of the agreement

1. Schedule 1 - Services Description: Detailed breakdown of all management services to be provided

2. Schedule 2 - Fee Schedule: Detailed pricing, payment terms, and any rate cards

3. Schedule 3 - Service Levels: Specific performance metrics, KPIs, and measurement methods

4. Schedule 4 - Key Personnel: Details of key staff members and their roles

5. Schedule 5 - Client Dependencies: List of items, access, or information the client must provide

6. Schedule 6 - Governance and Reporting: Meeting schedules, reporting requirements, and escalation procedures

7. Appendix A - Form of Change Order: Template for documenting and approving changes to services

8. Appendix B - Security Requirements: Specific security protocols and requirements