Employment Act (Chapter 91): Primary legislation governing employment relationships in Singapore, defining basic terms and working conditions
Employment Claims Act 2016: Framework for resolving salary-related disputes and claims in Singapore's employment context
Personal Data Protection Act 2012: Legislation governing the collection, use, disclosure and care of personal data in Singapore
Private Hospitals and Medical Clinics Act: Regulatory framework for healthcare institutions, including standards for medical and administrative staff
Healthcare Services Act 2020: Updated legislation replacing PHMCA, providing modern framework for healthcare services regulation
NHG Guidelines: National Healthcare Group specific guidelines for healthcare workers and administrative staff
Singapore WSQ Framework: National credentialing system defining professional competencies and standards
Healthcare Support Competency Standards: Specific competency requirements and standards for healthcare support staff including receptionists
Patient Confidentiality Requirements: Legal and ethical obligations regarding patient information privacy and confidentiality
Medical Records Handling Protocols: Standards and procedures for handling, accessing, and managing medical records
MOH Guidelines: Ministry of Health guidelines governing healthcare institution operations and staff conduct
Healthcare Institution Internal Policies: Specific institutional policies and procedures for staff management and documentation
