Telecommunications Act 1999: Primary legislation governing telecommunications services and infrastructure in Singapore, including network service standards and licensing requirements
Personal Data Protection Act 2012: Legislation governing the collection, use, disclosure and care of personal data, including requirements for data protection in network services
Electronic Transactions Act: Legislation providing legal framework for electronic transactions and digital signatures, relevant for online service agreements
Computer Misuse Act: Law dealing with cybersecurity and computer crimes, important for security provisions in network services
IMDA Guidelines: Regulatory guidelines from Infocomm Media Development Authority covering network service quality standards and compliance requirements
TIA-942 Standards: Telecommunications Infrastructure Standards for Data Centers, providing guidelines for network infrastructure reliability
MTCS Standards: Multi-Tier Cloud Security Singapore Standard for cloud service providers, specifying security requirements for network services
Business Continuity Management Guidelines: Standards for ensuring service continuity and disaster recovery in network operations
Cybersecurity Act: Legislation governing cybersecurity standards and requirements, particularly for Critical Information Infrastructure
Singapore Contract Law: General contract law principles applicable to service level agreements in Singapore
Unfair Contract Terms Act: Legislation preventing the use of unfair terms in contracts, ensuring balance in SLA provisions
Supply of Goods and Services Act: Law governing the quality of services provided, relevant for service level commitments
