PDPA 2012: Personal Data Protection Act - Key legislation governing the collection, use, disclosure and care of personal data in Singapore. Must be considered for data handling and privacy provisions in the SLA.
Computer Misuse and Cybersecurity Act: Legislation covering cybersecurity requirements and computer crimes. Relevant for security obligations and breach handling procedures in the SLA.
Electronic Transactions Act: Governs electronic transactions and digital signatures. Important for SLAs involving digital service delivery and electronic communications.
Consumer Protection (Fair Trading) Act: Protects consumers against unfair practices. Must ensure SLA terms are fair and transparent to customers.
Supply of Goods Act: Regulates contracts for the supply of goods. Relevant if the service includes any physical product delivery.
Unfair Contract Terms Act: Controls the use of unfair terms in contracts. Critical for ensuring SLA terms, especially limitation of liability clauses, are legally enforceable.
IMDA Regulations: Infocomm Media Development Authority regulations for IT and telecommunications services. Must be considered if SLA involves tech services.
MAS Guidelines: Monetary Authority of Singapore guidelines. Relevant if SLA involves financial services or fintech solutions.
Contract Act (Cap. 53): Basic contract law governing formation and enforcement of contracts in Singapore. Forms the legal foundation for the SLA.
Limitation Act: Sets time limits for various types of legal claims. Important for defining claim periods and dispute resolution timeframes.
Competition Act: Ensures fair competition and prevents anti-competitive practices. Relevant for pricing and exclusivity terms in the SLA.
ISO/IEC 20000: International standard for IT service management. Provides framework for service quality and management provisions in the SLA.
GDPR Compliance: EU General Data Protection Regulation. Must be considered if services may involve EU customers or data subjects.
