Contract Law (Chapter 53): Primary legislation governing formation and enforcement of contracts in Singapore, essential for basic SLA contract structure and validity
Electronic Transactions Act (ETA): Provides legal framework for electronic transactions and digital signatures in Singapore, relevant for online service agreements
Personal Data Protection Act (PDPA) 2012: Governs collection, use, and disclosure of personal data, crucial for service providers handling customer information
Competition Act (Chapter 50B): Ensures fair competition and prevents anti-competitive practices in service provision
IMDA Regulations: Info-communications Media Development Authority regulations governing telecommunications and media services
MAS Guidelines: Monetary Authority of Singapore guidelines applicable for financial services-related SLAs
Cybersecurity Act 2018: Regulates cybersecurity standards and critical information infrastructure protection
Consumer Protection (Fair Trading) Act: Protects consumers against unfair practices and ensures fair trading terms in service agreements
Consumer Protection (Trade Descriptions and Safety Requirements) Act: Ensures accurate service descriptions and maintains safety standards in service delivery
PDPA Cross Border Transfer Requirements: Specific requirements for transferring data across borders under Singapore's data protection framework
Cloud Service Provider Standards: Technical and operational standards applicable to cloud service providers in Singapore
Technology Risk Management Guidelines: Guidelines for managing technology risks in service delivery and operations
International Trade Agreements: Singapore's obligations under various international trade agreements affecting service provision
ASEAN Framework on Personal Data Protection: Regional data protection framework affecting cross-border service delivery within ASEAN
Singapore Contract Law Precedents: Relevant case law and judicial precedents affecting service level agreements in Singapore
