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Service Level Agreement For Consultants
"I need a Service Level Agreement For Consultants under Singapore law for a management consulting firm providing strategic advisory services to our fintech startup, with specific focus on performance metrics and data protection clauses, to be effective from March 2025."
1. Parties: Identification and details of the contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of consulting services to be provided
5. Service Levels: Performance metrics and standards
6. Fees and Payment: Compensation structure and payment terms
7. Term and Termination: Duration and conditions for ending the agreement
8. Confidentiality: Protection of sensitive information
9. Intellectual Property: Ownership and rights to work products
1. Change Control: Process for managing changes to services - used for complex or long-term engagements
2. Force Majeure: Provisions for unforeseeable circumstances - used for high-risk or critical services
3. Insurance: Insurance requirements and coverage - used for high-value or high-risk services
4. Non-Competition: Restrictions on competitive activities - used when protecting market position is crucial
1. Service Description Schedule: Detailed breakdown of services and deliverables
2. Service Level Metrics: Specific performance indicators and measurement methods
3. Fee Schedule: Detailed pricing and payment structure
4. Data Protection Schedule: Specific data handling and protection requirements
5. Change Request Template: Standard form for requesting service changes
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