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Vendor Management Agreement
"I need a Vendor Management Agreement to govern our relationship with a new IT services provider in Singapore, starting from March 2025, with specific emphasis on data security and performance monitoring for cloud-based services."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of vendor services and deliverables
5. Term and Termination: Duration of agreement and termination provisions
6. Payment Terms: Pricing, payment schedule, and invoicing requirements
7. Performance Standards: Service levels and performance metrics
8. Confidentiality: Protection of confidential information
9. Governing Law: Applicable law and jurisdiction
1. Change Control: Process for managing changes to services or requirements - recommended for complex or long-term vendor relationships
2. Business Continuity: Disaster recovery and business continuity requirements - recommended for critical service providers
3. Data Protection: Specific data handling and protection requirements - required when personal or sensitive data is involved
4. Insurance: Insurance requirements and coverage - recommended for high-risk services or significant contract values
1. Schedule 1 - Service Level Agreement: Detailed performance metrics and standards
2. Schedule 2 - Pricing Schedule: Detailed breakdown of fees and charges
3. Schedule 3 - Data Processing Agreement: Specific terms for handling personal data
4. Schedule 4 - Key Personnel: List of key vendor staff and their roles
5. Schedule 5 - Technical Requirements: Detailed technical specifications and requirements
6. Schedule 6 - Security Requirements: Information security standards and protocols
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