Insurance Act (Chapter 142): Primary legislation governing insurance business in Singapore, including premium handling requirements and defining rights/obligations of insurers and policyholders
MAS Notice 120: Monetary Authority of Singapore guidelines on disclosure and advisory process requirements for accident and health insurance products
MAS Notice 500: Monetary Authority of Singapore requirements for insurance returns and reporting
MAS Guidelines on Fair Dealing: Guidelines ensuring fair treatment of consumers in the financial sector, including insurance premium handling
Consumer Protection (Fair Trading) Act: Legislation protecting consumers against unfair practices, applicable to insurance premium refund disputes
Financial Advisers Act (Chapter 110): Regulates financial advisory services and sets requirements for insurance intermediaries
Personal Data Protection Act 2012: Governs the collection, use, and disclosure of personal data in Singapore, relevant for handling customer information in refund processes
Premium Refund Calculation Methods: Specific considerations for calculating refund amounts including pro-rata and short-rate methods
Refund Request Time Limits: Statutory and policy-specific time limits for submitting premium refund requests
Documentation Requirements: Required documentation and evidence needed to process insurance premium refunds
Policy Cancellation Terms: Specific terms and conditions in the original insurance policy regarding cancellation and refund rights
Administrative Fee Guidelines: Rules and regulations regarding the application of administrative fees in premium refund cases
